Business operations, organized
The back office for your service business
Running the business already fills your day. The back office should not.
We keep your website, leads, and follow-up running, so your day goes to the work only you can do. One bilingual team, remote, across Canada.
A week, handled
- Booking page live
- Three new leads replied to
- This month’s newsletter drafted
- Photos for the gallery
What we help with
Five things, handled
Your website
Built, kept current, and quietly maintained. Bilingual when you need it.
Marketing
A steady rhythm of posts and emails that sound like you, not like a template.
Lead intake
Every call, form, and message captured in one place and answered on time.
Back-office follow-up
Quotes, reminders, and the small tasks that fall through the cracks when you are busy.
Grants and funding
We look at your business and find the funding programs you may actually qualify for, then prepare the application and handle the paperwork. Clear answers, no false hope.
Most owners go looking for a list of grants. We start from your business instead, because your business is what decides which programs are real for you. We look at the federal level, your province or territory, and the local programs nobody tells you about, which are often the easiest to get.
Flat fee, never a percentage
We charge a flat fee for the work, never a percentage of what you receive. Taking a cut of a public grant is prohibited in most of these programs, and any firm that offers it should worry you.
Independent, and no guarantees
We are an independent business, not a government agency, and we are not affiliated with or endorsed by any government. Nobody can guarantee a grant, and we never will. What we can do is tell you honestly whether it is worth your time.
A custom app, built and kept running
Beyond your website, we build a custom app for the people you serve. App Care then keeps it running: monitoring, security and store updates, and a set number of small fixes each month. The build is a separate project, App Care an optional monthly plan, on its own or bundled with your site.
Who it is for
Built for small and medium-sized service businesses
Trades, clinics, studios, and practices with a handful of staff and no time for a back office. If you are the owner, the operator, and the one answering the phone, this is for you.
How it works
A calm way to start
Discovery call
A short call to understand your business and where the time goes.
We set up the system
Website, intake, and follow-up, configured around how you already work.
We run it with you
A monthly summary, clear next steps, and one point of contact who knows your file.
What stays under your control
Yours to keep
This is the heart of how we work. You are never renting, and never stuck.
- Your domain, accounts, and data stay in your name.
- You approve anything that goes out in your voice.
- You can see what is done and what is pending at any time.
- You can pause or leave, and take everything with you.
Contact
Book a discovery call
Tell us a little about your business. We reply within two business days, in the language you prefer.